Sub-processors

An updated list of all our sub-processors

Sub-Processor
Purpose and Location
Data Processing Agreement
Amazon AWS
Amazon is the server utilised by Contracbook to store and host platform data. Data is stored within the EU.
AppSignal
AppSignal is an error tracking software that Contractbook utilises to find and fix bugs on the platform. Data is stored within the EU.
CloudAMQP
CloudAMQP is a service Contractbook utilises for background processing of data such as sending a notification email. Data is stored within the EU.
Cloudflare
Cloudflare is a service that allows Contractbook to efficiently manage traffic and secure the services. Data is stored within the US.
Criipto
Criipto provides Contractbook with the service of secure and compliant customer identification in relation to national digital signatures. Data is stored within the EU.
Google
Google Cloud Platform (GCP) is utilised by Contractbook to store and host platform data. Data hosted on GCP is stored within the EU. Google Workspace is used by Contractbook to answer inquiries, and make statistics and Google provides hosting and data storage services utilised by Contractbook. Google Workspace data is stored within the EU and the US.
Heroku
Heroku (via Salesforce) is a Platform as a Service (PaaS) that facilitates Contractbook's servers with maintenance, updates and security. Data is stored within the EU.
Intercom
Intercom is a chat -and CRM system that Contractbook utilises to analyse user behaviour, provide support, and deliver information about the platform. Data is stored within the US.
Microsoft Azure
Microsoft Azure hosts Contractbook's large language model used for AI import functionality. Data is stored within the EU.
Pendo
Pendo is a product-analytics app. Data is stored within the EU.
Sentry
Sentry is an error tracking software that Contractbook utilises to find and fix bugs on the platform. Data is stored within the US.
Twilo
Twilio is an SMS service that Contractbook utilises to send verification and signature codes. Sendgrid (via Twilio) is a mail system that Contractbook utilises to send notifications about contracts. Data is stored within the US.
Typeform
Typeform is a data collection system that we use for contract automation. Data is stored within the EU.
Zapier
Zapier is an integration tool that Contractbook utilises to create automations. Data is stored within the US.
Zendesk
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Data is stored within the EU.
Last updated:
September, 2023