Sub-Processor
Purpose and Location
Data Processing Agreement
Amazon AWS
Amazon is the server utilised by Contracbook to store and host the platform. Data is stored within the EU.
AppSignal
AppSignal is an error tracking software that Contractbook utilises to find and fix bugs on the platform. Data is stored within the EU.
CloudAMQP
CloudAMQP is a service Contractbook utilises for background processing of data such as sending a notification email. Data is stored within the EU.
Available upon request
Cloudflare, Inc
Cloudflare is a service that allows Contractbook to efficiently manage traffic and secure the services. Data is stored within the US.
Criipto
Criipto provides Contractbook with the service of secure and compliant customer identification in relation to national digital signatures. Data is stored within the EU.
Contractbook,
Russia
Russia
Volgograd, Russia
Contractbook Russia is used to engineer the platform, fix errors and develop the software.
06/06/2019
Contractbook, Ukraine
Kiev, Ukraine
Contractbook Ukraine is used to engineer the platform, fix errors and develop the software.
25/5/2018
Google
Google's mail service Gmail is used by Contractbook to answer inquiries. Google Sheet is used by Contractbook to make statistics. Google Cloud provides hosting and data storage services utilized by Contractbook. Data is stored within the EU and the US.
Heroku (via Salesforce)
Heroku is a PaaS (Platform as a Service) that facilitates Contractbook's servers with maintenance, updates and security. Data is stored within the EU.
Intercom
Intercom is a chat -and CRM-system that Contractbook utilises to analyse user behaviour, provide support and deliver information about the platform. Data is stored within the US.
Available upon request
Hotjar
St. Julians,
Malta
Malta
Hotjar is an analysis and feedback tool that Contractbook utilises to analyse user behaviour with session recordings and thereby optimise the user experience
25/5/2018
Chartmogul
Berlin, Germany
Chartmogul is an analysis tool that Contracbook utilizes to analyse user behavior.
25/5/2018
Sentry
Sentry is an error tracking software that Contractbook utilises to find and fix bugs on the platform. Data is stored within the US.
Twillio
Twillio is an SMS service that Contractbook utilises to send verification and signature codes. Sendgrid (via Twilio) is a mail system that Contracbook utilises to send notifications about contracts. Data is stored within the US.
Hubspot
Massachusetts, USA
Hubspot is a product analyses tool that Contracbook utilises to analyse user behavior.
25/5/2018
e-conomic
Copenhagen, Denmark
e-conomic is an accounting system that Contracbook utilises to administer their own economy.
25/5/2018
Relatel
Copenhagen, Denmark
Relatel is a telephone service that Contracbook utilises to redirection in case of missed support calls.
25/5/2018
Typeform
Typeform is a data collection system that we use for contract automation. Data is stored within the EU.
Via AWS above
Regnskabs–specialisten
Aarhus, Denmark
Regnskabspecialisten is a bookkeeper that Contractbook utilises for auditing and accounting.
12/09/2018
StitchData
Philadelphia, USA
StitchData is a platform that Contractbook uses to analyse data from multiple platforms.
06/06/2019
Slack
San Francisco, USA
Slack is a communication tool that Contractbook uses to gather feedback and for internal communication in the team.
06/06/2019
Userflow
San Francisco, USA
Userflow is an onboarding software that Contractbook use to create product introductions.
16/03/2020
Asknicely
Portland,
USA
USA
Asknicely is a feedback tool that Contracbook utilises to evaluate customer satisfaction and thereby develop improvements of the platform.
16/03/2020
Zapier
Zapier is an integration tool that Contractbook utilises to create automations. Data is stored within the US.
Zendesk
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Data is stored within the EU.
Last updated:
April, 2022