Customer story 
Soho & Noho

Here is how Soho & Noho got all their legal documents organized and under control with Contractbook.

Company

Soho & Noho

Industry

Use Case

Location

Employees

Website

“Contractbook enables me to keep track of all my contracts,” Casper Bak, owner. 

Here is how the fashionable office hotel, Soho & Noho, managed to organize and streamline their contract workflow and achieved total peace of mind. 

Here is how Soho & Noho got all their legal documents organized and under control with Contractbook.
Soho & Noho
's gains

Hiring at scale!

Burd is a tech and logistics company that offers same - day delivery for webshops - it’s a bit like Wolt or Deliveroo but with things.

In most cases, their delivery is the last touchpoint a webshop has with the customers, so providing excellent service is key to their business. That human touch - a smile or a fun remark when the package is delivered - makes all the difference. But they’ve also understood the value of using state-of-the-art technologies to make their delivery services timely and reliable - right down to the minute.

Due to their success, Burd is hiring deliverers at scale. What makes their recruitment efforts even more tricky is that there is a high average employee churn rate in the kind of gig economy Burd operates in.

It’s crucial for Burd that their employees work under fair conditions and well-regulated contracts. That means a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.

Such was the challenge Burd faced when they got in contact with Contractbook.

ChallengeBurd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.
Challenge
Burd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.

An automated onboarding process

Automation is key to scaling a high-growth business. Especially when there is tough competition for talent and the market cycle forces you to be cost-efficient.

With that said, you should not automate everything. We usually advise you to automate low-complexity and high-frequency manual tasks so your people can focus on their work's social, strategic and creative aspects.

In other words, tedious, repetitive tasks divided by automation equals more time plus freedom.With that in mind, Contractbook stepped in to help Burd automate the manual processes of their onboarding.

Burd’s solution works like this:

  1. When a new recruit contacts Burd Delivery through their website, they receive a form where they type in basic information about themselves. Based on these data points, Contractbook auto-generates an employment contract for them to sign.
  2. The template is set up and adjusted centrally from Burd's Contractbook account so that nobody can edit the contents of their standard document without permission. That prevents typos and other mistakes and helps Burd keep a consistent legal standard for their employment agreements.
  3. When the contract is viewed, approved and signed, it self-executes - a bit like a smart contract but without all the blockchain fuzz. The recruit automatically receives further information about their onboarding. At the same time, they're automatically created in Burd's salary system. In that way, Burd doesn't need to spend time writing emails or doing manual data inputs and copy/paste work.

Burd likes to keep a human in the loop to review parts of the process, but the manual touchpoints are automated from the moment a new employee goes through their form on the website until they arrive at Burd's facility for their very first gig.

Meanwhile, Burd can keep track of all their employment contracts in a single centralized overview provided by Contractbook, so everything is indexed, organized and easy to find.

Solution
Thanks to Contractbook, Burd gained at least 15 minutes per recruit of saved time and a much more error-prone and compliant setup.
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Flawless contracts in no time!

You can consider automation a bit like a dishwasher. You use it for things you often clean and for things that are easy to clean - like your plates and cutlery. But don’t use it for your Japanese knives or that cast iron skillets you inherited from your great-grandmother. They require special treatment.

Burd Delivery got this right. They’re hiring at scale to keep up with the increasing service demand. Using Contractbook, they’ve automated all the manual aspects of their onboarding process, so they have more energy to focus on their X-factor - providing the best customer service in their field.

When talking to Jakob Kristiansen, Burd's founder and Creative Director, he mentioned two essential gains from their setup.

  • First, Contractbook saves them a ton of time as they don’t have to waste it on data entry and copy/paste work. At least 15 minutes per recruit and adding that up; “Our Contractbook-setup has saved us days,” Jakob told us. Maybe even weeks.
  • Secondly, they get a flawless setup. Let’s face it; computers are more reliable than humans when sending data back and forth. It’s those simple high-frequency tasks where machines excel, so Burd has been blessed with a much more error-prone and compliant setup thanks to Contractbook.

As Jakob mentioned, "This automation is super reliable, and we don’t risk making any typing errors in our contracts.”

In that way, Jakob summarized the wonders of Contractbook: we make working with contracts faster and more accurate.

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Contractbook for HR-teams

As a contract management software, the Contractbook platform is tailored for HR use cases.Whether you work with employment agreements, consultancy agreements or NDAs, Contractbook allows you to create, sign and organize your contracts in a single streamlined workflow.

Like Burd, you can automate your employee onboarding, collect employee data securely via forms and auto-generate new agreements based on questionnaires. You can negotiate the deals seamlessly and track the progress of your deals. And you can automate your legal obligations to stay on top of trial periods, termination dates, renewals, renegotiations and much more.

Companies like Burd usually also integrate Contractbook with their HR tools like HiBob, Humaans and Persiono or payroll software that allows you to sync Contractbook with your payroll systems to reduce manual touchpoints and secure a smooth onboarding process.

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Burd Website Source

Challenge

Burd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.

Solution

The manual touchpoints are automated from the moment a new employee goes through their form on the website until they arrive at Burd's facility for their very first gig.

Speed up your work with automations

Learn more

Results

Thanks to Contractbook, Burd gained at least 15 minutes per recruit of saved time and a much more error-prone and compliant setup.

Ready to give your compliance team a contract boost?

Learn more

Lack of structure

Soho & Noho are some of the trendiest office hotels in Copenhagen. Thanks to their modern facilities and creative office environments, they’ve managed to attract more than 800 members and residents. 

Such many residents mean that Soho & Noho also transact a high number of contracts. It’s mainly rental agreements with their residents, of course, but also employment contracts with their growing number of employees. 

Before using Contractbook, Soho & Noho struggled with the structure of their legal documents. They used to manage their contracts in long email threads and pdf.-attachments which was an inorganized and frustrating way to work with contracts. Even though their previous setup was digital and cloud-based, it was even less structured and safe than their old physical archive of printed contracts. Contracts could be lost and forgotten, deadlines missed, and obligations overlooked. 

At the end of the day, Soho & Noho had trouble keeping track of all their contracts.

End-to-end contract management 

With Contractbook, Soho & Noho have an all-in-one contract management software that enables them to keep track of all their legal documents from A to Z. Everything from contract creation and negotiation to the digital signature, and the organized storing of their documents is managed in Contractbook’s platform. 

Their team is set up so their owner, Casper Bak, can keep track of all their legal documents from a central account. At the same time, all relevant employees have independent profiles with access to the relevant templates and all their done deals. That way, Soho & Noho have a clearly defined hierarchy with compliant access management and the ability to share work within their team. 

Now Casper Bak knows exactly where his documents are sent, signed, pending or how far they are in the process. 

Total peace of mind

Now, owner Casper Bak has a total overview of all Soho & Noho’s legal documents. He knows exactly whether a contract is sent, signed or pending - and he can always find his documents since they are all organized in sorted lists and folders in Contractbook. 

Being able to track the entire process ensures that nothing is lost. “We have achieved the overview we wished for,” says Casper Bak. 

With this overview, Casper Bak can have total peace of mind knowing that Soho & Noho’s contracts are under control. In case he needs to check something, he can find what he needs with just a few clicks. 

One place for contracts

Companies like Soho & Noho prefer Contractbook because it enables them to manage all their contracts in a single, safe and streamlined repository. Everything is organized, accessible and actionable, so it’s easy to keep your contract operations smooth and disruption-free.  

You can stay on top of deadlines and obligations with auto-reminders and self-completing tasks. And by keeping track of all your activities and receiving important alerts, you can ensure you always have a finger on the pulse of your business. 

Ready to give your compliance team a contract boost?
Learn more
Burd Website Source

Challenge

Burd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.

Solution

The manual touchpoints are automated from the moment a new employee goes through their form on the website until they arrive at Burd's facility for their very first gig.

Speed up your work with automations

Learn more

Results

Thanks to Contractbook, Burd gained at least 15 minutes per recruit of saved time and a much more error-prone and compliant setup.