Customer story 
SFG

With Contractbook, SFG spends just 5-6 % of the time they used to spend on contracts.

Company

SFG

Industry

Use Case

Location

Employees

Website

Here is how SFG saved up to two hours per new recruit by streamlining their onboarding process and employment contract workflow with Contractbook. 

“Contractbook saves us almost two hours of work per new employee,” Kirstina Pedersen, HR manager.

With Contractbook, SFG spends just 5-6 % of the time they used to spend on contracts.
SFG
's gains
100 %

digital workflow

1/20

time spent

Hiring at scale!

Burd is a tech and logistics company that offers same - day delivery for webshops - it’s a bit like Wolt or Deliveroo but with things.

In most cases, their delivery is the last touchpoint a webshop has with the customers, so providing excellent service is key to their business. That human touch - a smile or a fun remark when the package is delivered - makes all the difference. But they’ve also understood the value of using state-of-the-art technologies to make their delivery services timely and reliable - right down to the minute.

Due to their success, Burd is hiring deliverers at scale. What makes their recruitment efforts even more tricky is that there is a high average employee churn rate in the kind of gig economy Burd operates in.

It’s crucial for Burd that their employees work under fair conditions and well-regulated contracts. That means a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.

Such was the challenge Burd faced when they got in contact with Contractbook.

ChallengeBurd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.
Challenge
Burd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.

An automated onboarding process

Automation is key to scaling a high-growth business. Especially when there is tough competition for talent and the market cycle forces you to be cost-efficient.

With that said, you should not automate everything. We usually advise you to automate low-complexity and high-frequency manual tasks so your people can focus on their work's social, strategic and creative aspects.

In other words, tedious, repetitive tasks divided by automation equals more time plus freedom.With that in mind, Contractbook stepped in to help Burd automate the manual processes of their onboarding.

Burd’s solution works like this:

  1. When a new recruit contacts Burd Delivery through their website, they receive a form where they type in basic information about themselves. Based on these data points, Contractbook auto-generates an employment contract for them to sign.
  2. The template is set up and adjusted centrally from Burd's Contractbook account so that nobody can edit the contents of their standard document without permission. That prevents typos and other mistakes and helps Burd keep a consistent legal standard for their employment agreements.
  3. When the contract is viewed, approved and signed, it self-executes - a bit like a smart contract but without all the blockchain fuzz. The recruit automatically receives further information about their onboarding. At the same time, they're automatically created in Burd's salary system. In that way, Burd doesn't need to spend time writing emails or doing manual data inputs and copy/paste work.

Burd likes to keep a human in the loop to review parts of the process, but the manual touchpoints are automated from the moment a new employee goes through their form on the website until they arrive at Burd's facility for their very first gig.

Meanwhile, Burd can keep track of all their employment contracts in a single centralized overview provided by Contractbook, so everything is indexed, organized and easy to find.

Solution
Thanks to Contractbook, Burd gained at least 15 minutes per recruit of saved time and a much more error-prone and compliant setup.
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Flawless contracts in no time!

You can consider automation a bit like a dishwasher. You use it for things you often clean and for things that are easy to clean - like your plates and cutlery. But don’t use it for your Japanese knives or that cast iron skillets you inherited from your great-grandmother. They require special treatment.

Burd Delivery got this right. They’re hiring at scale to keep up with the increasing service demand. Using Contractbook, they’ve automated all the manual aspects of their onboarding process, so they have more energy to focus on their X-factor - providing the best customer service in their field.

When talking to Jakob Kristiansen, Burd's founder and Creative Director, he mentioned two essential gains from their setup.

  • First, Contractbook saves them a ton of time as they don’t have to waste it on data entry and copy/paste work. At least 15 minutes per recruit and adding that up; “Our Contractbook-setup has saved us days,” Jakob told us. Maybe even weeks.
  • Secondly, they get a flawless setup. Let’s face it; computers are more reliable than humans when sending data back and forth. It’s those simple high-frequency tasks where machines excel, so Burd has been blessed with a much more error-prone and compliant setup thanks to Contractbook.

As Jakob mentioned, "This automation is super reliable, and we don’t risk making any typing errors in our contracts.”

In that way, Jakob summarized the wonders of Contractbook: we make working with contracts faster and more accurate.

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Contractbook for HR-teams

As a contract management software, the Contractbook platform is tailored for HR use cases.Whether you work with employment agreements, consultancy agreements or NDAs, Contractbook allows you to create, sign and organize your contracts in a single streamlined workflow.

Like Burd, you can automate your employee onboarding, collect employee data securely via forms and auto-generate new agreements based on questionnaires. You can negotiate the deals seamlessly and track the progress of your deals. And you can automate your legal obligations to stay on top of trial periods, termination dates, renewals, renegotiations and much more.

Companies like Burd usually also integrate Contractbook with their HR tools like HiBob, Humaans and Persiono or payroll software that allows you to sync Contractbook with your payroll systems to reduce manual touchpoints and secure a smooth onboarding process.

Ready to give your compliance team a contract boost?
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Burd Website Source

Challenge

Burd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.

Solution

The manual touchpoints are automated from the moment a new employee goes through their form on the website until they arrive at Burd's facility for their very first gig.

Speed up your work with automations

Learn more

Results

Thanks to Contractbook, Burd gained at least 15 minutes per recruit of saved time and a much more error-prone and compliant setup.

Ready to give your compliance team a contract boost?

Learn more

Waste of paper, waste of time

SFG is a modern service - and cleaning company focusing on environmentally friendly solutions with a low impact on the climate. As part of this process, SFG has decided to be a paper-free company to spare trees and save space. 

Contractbook has been an incremental part of this project. But it’s not the only reason SFG uses Contractbook’s contract management software.  

Before SFG started using Contractbook, they had a traditional manual contract management process. For example, when managing employment contracts, they ended the recruitment process with the classic sent-print-sign-scan routine. When a recruit received the new contract, they would have to print it, sign it by hand, scan it, and send it back. SFG had to do the same before the final PDF with both signatures would be uploaded to a hard drive. 

Not only was that a waste of paper. It was also a waste of time as the process of signing a simple employment contract could hardly be done in less than two hours. 

Create, sign, store

With Contractbook, SFG has a streamlined and 100 % digital workflow for managing their employment agreements. Their HR-manager can create a new contract based on their template in just a few minutes and sign it on the phone after which the new recruit automatically receives their contract for signature. Once the contract is signed digitally by all parties, it’s automatically stored in a safe and organized cloud-based repository on Contractbook’s platform. 

With this setup, Kirstina Pedersen, HR manager in SFG, can track the contracts through the entire process. She has a great overview of all her legal documents which enables her to navigate her contracts and find what she needs in no time. 

1/20 of the time 

With their current setup in Contractbook, SFG spent a maximum of 10 minutes per employee contract. It takes no time to create, send and sign the contract. 

“Contractbook saves us almost two hours of work per new employee,” says Kirstina Pedersen. That means she spends about 5,5 % of the time she used to spend on HR contracts. “We are also saving time by having an overview of our templates, drafts and all our signed contracts,” she elaborates. All this time she can now spend focusing on her team and the more strategic aspects of her role. 

Time saved is not the only benefit SFG gets from using Contractbook. They also have a much better overview of all their legal documents. And they have succeeded in becoming a paper-free company and hereby improving their environmental impact. 

Contractbook for HR-teams 

Contractbook is tailored for HR and People teams with a high number of employment contracts. You can create new agreements using a template, sign them digitally wherever you are and organize them in an organized repository. Use automated reminders to ensure that you are always on top of important deadlines for renewals, re-negotiations or termination dates. And integrate Contractbook with your favorite HR-tool so the data flows freely between all your applications. 

You can even do like Burd Delivery and automate the entire onboarding process by enabling your new recruits to auto-generate their employment contracts through easy questionnaires. Read more about their use case here.

Ready to give your compliance team a contract boost?
Learn more
Burd Website Source

Challenge

Burd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.

Solution

The manual touchpoints are automated from the moment a new employee goes through their form on the website until they arrive at Burd's facility for their very first gig.

Speed up your work with automations

Learn more

Results

Thanks to Contractbook, Burd gained at least 15 minutes per recruit of saved time and a much more error-prone and compliant setup.