“Contractbook saves us 45 minutes per contract,” Isabelle de Geus, Co-working Coordinator.
This is the story of how TSH Collab streamlined and simplified their contract management processes in order to save time and gain a much better overview of their contracts.
minutes saved per contract
Hiring at scale!
Burd is a tech and logistics company that offers same- day delivery for webshops - it’s a bit like Wolt or Deliveroo but with things.
In most cases, their delivery is the last touchpoint a webshop has with the customers, so providing excellent service is key to their business. That human touch - a smile or a fun remark when the package is delivered - makes all the difference. But they’ve also understood the value of using state-of-the-art technologies to make their delivery services timely and reliable - right down to the minute.
Due to their success, Burd is hiring deliverers at scale. What makes their recruitment efforts even more tricky is that there is a high average employee churn rate in the kind of gig economy Burd operates in.
It’s crucial for Burd that their employees work under fair conditions and well-regulated contracts. That means a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.
Such was the challenge Burd faced when they got in contact with Contractbook.
ChallengeBurd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.
Challenge Burd faced a huge administrative burden connected to recruiting in just sorting out the paperwork and ensuring all the legal formalities are in place.
An automated onboarding process
Automation is key to scaling a high-growth business. Especially when there is tough competition for talent and the market cycle forces you to be cost-efficient.
With that said, you should not automate everything. We usually advise you to automate low-complexity and high-frequency manual tasks so your people can focus on their work's social, strategic and creative aspects.
In other words, tedious, repetitive tasks divided by automation equals more time plus freedom.With that in mind, Contractbook stepped in to help Burd automate the manual processes of their onboarding.
Burd’s solution works like this:
When a new recruit contacts Burd Delivery through their website, they receive a form where they type in basic information about themselves. Based on these data points, Contractbook auto-generates an employment contract for them to sign.
The template is set up and adjusted centrally from Burd's Contractbook account so that nobody can edit the contents of their standard document without permission. That prevents typos and other mistakes and helps Burd keep a consistent legal standard for their employment agreements.
When the contract is viewed, approved and signed, it self-executes - a bit like a smart contract but without all the blockchain fuzz. The recruit automatically receives further information about their onboarding. At the same time, they're automatically created in Burd's salary system. In that way, Burd doesn't need to spend time writing emails or doing manual data inputs and copy/paste work.
Burd likes to keep a human in the loop to review parts of the process, but the manual touchpoints are automated from the moment a new employee goes through their form on the website until they arrive at Burd's facility for their very first gig.
Meanwhile, Burd can keep track of all their employment contracts in a single centralized overview provided by Contractbook, so everything is indexed, organized and easy to find.
Solution Thanks to Contractbook, Burd gained at least 15 minutes per recruit of saved time and a much more error-prone and compliant setup.
You can consider automation a bit like a dishwasher. You use it for things you often clean and for things that are easy to clean - like your plates and cutlery. But don’t use it for your Japanese knives or that cast iron skillets you inherited from your great-grandmother. They require special treatment.
Burd Delivery got this right. They’re hiring at scale to keep up with the increasing service demand. Using Contractbook, they’ve automated all the manual aspects of their onboarding process, so they have more energy to focus on their X-factor - providing the best customer service in their field.
When talking to Jakob Kristiansen, Burd's founder and Creative Director, he mentioned two essential gains from their setup.
First, Contractbook saves them a ton of time as they don’t have to waste it on data entry and copy/paste work. At least 15 minutes per recruit and adding that up; “Our Contractbook-setup has saved us days,” Jakob told us. Maybe even weeks.
Secondly, they get a flawless setup. Let’s face it; computers are more reliable than humans when sending data back and forth. It’s those simple high-frequency tasks where machines excel, so Burd has been blessed with a much more error-prone and compliant setup thanks to Contractbook.
As Jakob mentioned, "This automation is super reliable, and we don’t risk making any typing errors in our contracts.”
In that way, Jakob summarized the wonders of Contractbook: we make working with contracts faster and more accurate.
As a contract management software, the Contractbook platform is tailored for HR use cases.Whether you work with employment agreements, consultancy agreements or NDAs, Contractbook allows you to create, sign and organize your contracts in a single streamlined workflow.
Like Burd, you can automate your employee onboarding, collect employee data securely via forms and auto-generate new agreements based on questionnaires. You can negotiate the deals seamlessly and track the progress of your deals. And you can automate your legal obligations to stay on top of trial periods, termination dates, renewals, renegotiations and much more.
Companies like Burd usually also integrate Contractbook with their HR tools like HiBob, Humaans and Persiono or payroll software that allows you to sync Contractbook with your payroll systems to reduce manual touchpoints and secure a smooth onboarding process.
Ready to give your compliance team a contract boost?
TSH Collab is an Amsterdam-based office hotel for the new generation of young entrepreneurs, digital nomads and startups challenging the status quo. It’s a modern, well-designed place connecting people in the Dutch startup community.
Prior to using Contractbook, TSH Collab had a traditional contract management setup for the contracts with their tenants, which didn’t match the modern feel of the building. They were using MS Word files, made into PDFs and sometimes they would even involve printers and scanners.
That meant they were wasting time on contract management, didn’t have a good overview of all their deals, and had to spend too much energy making sure everyone on their team was working in the same updated templates in order to maintain a decent level of constituency in their contracts.
To avoid mistakes and ensure everything was in place, TSH Collab had created a cumbersome process with too many steps and manual touchpoints.
With Contractbook, TSH Collab has turned their previous process into a streamlined workflow. All their rental agreements are drafted, negotiated, signed and stored in a smooth process managed solely on Contractbook’s digital platform.
The steps are single. They can create a new contract in a few minutes using an updated template that they fill in with data. Signing it takes a few seconds, after which it’s automatically sent for the new tenant. After they sign (also using an eSignature), the deal is automatically uploaded to TSH Collab’s organized repository.
TSH Collab manage all their templates from a central account. From there, the templates are shared with all employees dealing with contracts, so they always know which version to use. If they need to make an update, they just update the central template that everyone has shared access to.
In that way, they’ve gained a modern and simple workflow for managing contracts.
45 minutes per contract
Co-working coordinator in TSH Collab, Isabelle de Geus, has told us that: “Contractbook saves us 45 minutes per contract.” There is almost no manual work left in the process, the only thing that takes time is for the tenants to read and review the contract. In fact, TSH Collab informs us that Contractbook has helped them reduce the entire process by eight steps. Everything is streamlined and efficient.
Secondly, Isabelle de Geus mentioned that “I get peace of mind from knowing that I always use a contract template that is up-to-date legally.” She and her colleagues won’t have to worry about using the wrong template and if something changes regulatory, updating everyone’s templates takes no time, which helps them mitigate compliance risks.
Turbo-charge your contracts
Contractbook is made for companies, like TSH Collab, transactiing a high velocity of low complexity contracts.
Most people find contracts boring and intimidating. However, it’s Contractbook’s ambition to make working with contracts a stress-free experience where there is little risk of making mistakes, and everything runs fast and efficiently.
You can create simple, time-saving solutions like TSH Collab, or even turbo-charge your workflow with automation features that enable you to auto-generate flawless contracts in no time and build self-executing post-signature workflows.
Ready to give your compliance team a contract boost?