Customer Story 
Zapp

Zapp achieves effortless collaboration with centralized contract repository

Company

Zapp

Industry

Delivery App

Use Case

Operations

Location

United Kingdom

Employees

201-500

“It's efficient because I know where everything is. The reduction in time spent looking for contracts has been immeasurable."

Zapp achieves effortless collaboration with centralized contract repository
Zapp
's gains

Zapp achieves effortless collaboration with centralized contract repository

Zapp, London’s leading 24/7 premium convenience delivery app with thousands of hand-picked products - from daily essentials to luxury favourites is now using Contractbook.

Zapp, London’s leading 24/7 premium convenience delivery app with thousands of hand-picked products

Centralized Storage with 360 Contract Data View

By adopting Contractbook's end-to-end contract management solution, which extends beyond digital signatures, Jonny Ufland and his team streamlined their contract-related processes.

“It's efficient because I know where everything is. The reduction in time spent looking for contracts has been immeasurable. (...)

"Other departments haven't asked for legal documents in quite some time as everything is easily accessible,” Ufland notes.

Zapp now enjoys a 360-degree view of their contract data, neatly organized in a proper database structure with clearly defined permissions. The solution has significantly enhanced team collaboration and reduced interdepartmental communication regarding contract accessibility.

Simplified Compliance, Minimal Workload

With features allowing quick search, filtering, and sorting, Zapp's team can access data within seconds, gaining a complete overview of past and current contracts. Automated reminders and task-based notifications further streamline contract management, ensuring no renewal is overlooked.

“I am really happy with it (Contractbook), and I haven't reached out to support in quite some time because I've never noticed any bugs, and I actually keep noticing improvements in the platform,” Ufland adds.

Conclusion

Zapp's use of Contractbook exemplifies how smart contract management can streamline business operations. The platform not only organizes contracts but also supports Zapp's growth and strategic planning by keeping contract data in an accessible form. By moving away from manual processes, Zapp can now focus more on innovation and serving their customers.

Product walkthrough

See what centralizing contracts really looks liken